Shipping Methods
We are pleased to present many different ways for you to receive your A/Stands. When you complete the check-out process, you'll find many different shipping options including overnight, 2nd day or ground shipping. Pricing is dependent on the zip code to which your order will be sent.
SHIPPING AT WWW.ASTAND.COM
Items ordered at www.a-stand.com are typically processed within 2 BUSINESS DAYS OR LESS after the order is placed. Therefore, orders placed on Friday, Saturday or Sunday would be processed by Monday or Tuesday. Please be aware that if you order via overnight or 2-day shipping, that you will not necessarily receive the item overnight or within 2 days of placing the order. The order will be processed first, then shipped via whichever method you choose. This means that an overnight delivery can take up to 2 or 3 days to arrive to your address.
INTERNATIONAL SHIPPING
Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
HOW TO RETURN AN ITEM
Return Policy
There is a 10-day return policy on all items, given that the following conditions are met:
- Return items must be postmarked within 10 days of delivery, to be eligible for a return or refund.
- Merchandise must be returned to Adaptive Origins in the original packaging.
- Defective items will be replaced with the SAME item only.
- Shipping charges are not refundable.
- Adaptive Origins does not pay for postage on returns.
Return Procedure
The following procedures must be followed or the return will be refused.
- Include the original printed email or online invoice.
- To obtain a refund for a non-defective product, you must return the product in its unopened, factory sealed orginal packaging. .
- Return Shipping Address:
Adaptive Origins - LGD
1080 Nimitz Ave Unit 200
Vallejo CA 94592
United States
ADAPTIVE ORIGINS PRIVACY POLICY
Shopping online should never require you to give up any privacy. At Adaptive Origins, we believe in that wholeheartedly. We respect your rights to privacy, and if you decide to shop with us, the data stops here. Your personal information will never be sold or used by any other company in any way, shape, or form. We define "personal information" as your email address, home address, buying habits, company, phone number - anything that you provide to us as part of the purchase experience. We do not share any of this information with other companies. In fact, unlike many companies, we do not sell "personally unidentifiable" information (ie. where companies sell their database, but they remove all "personally identifiable" information, usually leaving in things like zip codes, states, birthdates, etc.) In summary, we don't sell any data, to any one, at any time. Period.
SECURE SHOPPING AT ADAPTIVE ORIGINS
At Adaptive Origins, we make every effort to use the most up-to-date technology to protect your personal financial information. All personal information is stored on a secure server.